Refund policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at edufun.kidtoys@gmail.com. Please note that returns will need to be sent to the following address: C402 Pioneer Araya, Sector 62, Gurugram, Haryana, 122101 

Once your return is received and inspected, we will send you an email within 7 working days to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

 

You can always contact us for any return question at edufun.kidtoys@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 5-7 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at edufun.kidtoys@gmail.com.

If paid by debit/credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of Razorpay payments refund will be made to the same account.